Join the Silent Voice team – Silent Voice Program Assistant Job Posting

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Silent Voice

1 FTE Program Assistant Position

Silent Voice is the only non-profit, charitable organization in the GTA that provides community- and family-based support to Deaf children and adults in American Sign Language (ASL). The Agency provides Deaf children and youth recreational, sports, and leadership programming otherwise not accessible to them; teaches American Sign Language (ASL) to families where there is a Deaf child; runs the Sign Language Summer Program ASL day camp for Deaf children and their hearing siblings; reaches out to disadvantaged Deaf adults; provides essential services to those in need; provides settlement services; works in partnership to improve access to community services; and provides the ASL language development services of Ontario’s Infant Hearing Program.


Silent Voice is currently seeking 1 FTE Program Assistant who will report to the Director, ASL Family Education and Services, and will be responsible for providing support to the program director and program staff. Other duties include those related to managing databases, public relations, event planning, and communication with families, clients and community service providers.

The primary duties required for this position include, but are not limited to:

  • Provide administrative support to the Director of ASL Family Education and Services, and program staff;
  • As a member of the Silent Voice team, provide back up support to the Office Coordinator; greet clients and direct them to the appropriate staff member; answer questions and forward messages;
  • Plan and schedule meetings and appointments, travel and accommodation;
  • Promote Silent Voice programs and services as directed, assist in the design of promotional material (digital and print);
  • Coordinate interpreting assignments for both in-house and freelance interpreters;
  • Manage databases (client files, assessments, reports, statistics, tracking reports etc.);
  • Assist with the coordination of agency and community events, etc.;
  • Assist with the maintenance of the corporate website and social media sites;
  • Perform general administrative duties to include but not limited to: photocopying, scanning, faxing, mailing, shredding, filing and courier;
  • Perform other duties as assigned.

Qualifications and Skills

  • Self-motivated, detail-oriented, energetic, and highly organized
  • Team player and outstanding writing, editing, data entry, and proofreading skills
  • Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple projects are essential
  • Computer proficiency
  • High standards of professionalism

Candidates are invited to indicate their interest in this position by sending a resume and cover letter by May 25, 2018 to

We thank all applicants for their interest in Silent Voice. However, only candidates selected for an interview will be contacted. No telephone calls please.

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Have you considered serving on the Silent Voice Board?

By | Community, Silent Voice | No Comments
Silent Voice

Call for Volunteer Board Members
A community agency where you make a difference!

Silent Voice is a not-for-profit agency that serves Deaf adults, youth, children, infants, and their families, in an American Sign Language (ASL) environment. We are dedicated to improving communication and relationships between Deaf and hearing family members and Deaf and hearing members of our communities.

We are currently seeking committed volunteers with a range of skills for positions on the Silent Voice Board of Directors.

We are looking for individuals who are passionate about our mission and values, are team players, collaborative, and committed to participate in Board discussions, committees, and activities.

In addition to those qualities, we are looking for those with specific knowledge and experience in any one or more of the following:

  • Deaf community, Deaf culture and ASL
  • Information Technology (IT)
  • Government Relations
  • Marketing
  • Fundraising
  • Risk Management
  • Finance

The term of office is three years. At a minimum, the Board meets six times per year and in addition, the expectation is that each Board member joins at least one Board committee, participates in initiatives and events.

If you wish to put your skills to good use in the community and make a difference, please send your resume by May 15 2018, to:

Silent Voice Nominations Committee
Silent Voice Canada Inc.
60 St. Clair Avenue East, Suite 400
Toronto, ON | M4T 1N5

TTY: 416-463-3928 | Phone: 416-463-1104 | Fax: 416-778-1876
E-mail Executive Director Kelly MacKenzie at

Silent Voice is an agency grounded in Catholic values offering services to the whole community. We value and respect the dignity and worth of ALL people.
All are welcome to consider this call for Board members.

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Focus Group Participants Needed

By | Community, Silent Voice | No Comments

The Ministry of Community and Social Services would like to better understand how individuals who use Interpreter services are benefiting from these services and what we can do to improve services and supports for those who require them. We welcome you to participate in an upcoming focus group.

Please Click Here for ASL

When: October 26, 2017, from 5:30-7:30pm. A light meal and refreshments will be served.

Where: Toronto (exact location to be confirmed)

What you might be asked:

  1. On a regular day, what does an interpreter assist you with?
  2. What difference does having access to interpreter services make in your life?
  3. Think about a day when you did not have access to an interpreter. How did you feel? What activities were you unable to do or participate in?

RSVP: If you are interested in participating, please RSVP to or call 416-212-7231 by October 12, 2017, so that we can confirm the number of participants. Details of the location will be shared with confirmed participants.

ASL/LSQ interpretation will be provided and your transportation costs (i.e., public transit, taxi, mileage) will be reimbursed as well as other eligible expenses (e.g., parking, personal support worker if needed). In order to claim your transportation and eligible expenses, you are required to submit your receipts.

If you have any questions or if you are unable to participate, but would still like to share your thoughts, please email us at

Thank you.

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